You can always send a substitute in your place. This is free of charge. Send us an email with the first and last name, the position, email address, and company where your replacement works to
If you are unable to find a replacement, we have the following options for you:
Cancellation between 4 and 8 weeks before the online event:
If this is the cancellation window, you will get a refund of 50% of the ticket price. For this we’ll charge 50 euros excluding VAT for the administration costs. You can request the compensation by email at firstname.lastname@example.org.
Cancellation with less than 4 weeks before the event:
Unfortunatey we are unable to give refunds during this cancellation period. We would however appreciate you letting us know. You can report a cancellation by email at email@example.com.